0 votes

I previously had access to this area but when I now look at the area I can see All Requests > Pending but not My Requests or My Approvals.
when I attempt that I get the pop up "Failed to retrieve approval requests, You do not have permission to read properties of your AD account"
Can you point me to the role which must have changed to stop me accessing.
I've asked our other Admins and no one has made changes as far as I know.

by (150 points)
0

Hello Alan,

It is not quite clear what you can/cannot see and where. Could you provide us with all the possible details? Also, could you specify the steps you take before the error message appears?

0

In the Console Tree under the Server, I access the Approval Requests branch.
When I select that I get a pop up error stating "Failed to Retrieve approval Requests
You do not have permissions to read properties of your AD account"
If I OK that message and then select All Requests from the Drop down I can see All requests.
I cannot however see "My Requests" or "My Approvals"
When I select those options the pop up error is repeated.

1 Answer

0 votes
by (272k points)
selected by
Best answer

Hello Alan,

Thank you for clarifying. The issue occurs because you do not have permissions to read properties of your own account. By default, the permissions are granted by the built-in User Self-Service Security Role. For information on how to check Security Roles assigned to your account, have a look at the following help article: http://www.adaxes.com/help/?ManageSecur ... forms.html.

0

Thanks.
I'd managed to resolve the access as I'd been logged on as an Admin rather than currently logged on User (Doh!) but I can use the link to check some other problems I'm having.
Cheers

Resolved

Related questions

0 votes
1 answer

I have have admin rights and am in the "Request Approvers" group. I have a dearth of old approval requests to delete. I saw I could not delete them until I denied them ... says I have "No approval requests." How can I delete these denied entries? Thanks, Scott

asked Feb 26, 2021 by chappyshi (90 points)
0 votes
1 answer

How to deal with approval requests in a AD and AAD environment? I have recently created a workflow where I log on as a AD user and request to be a member of a AAD group, ... of member works despite the initial request was based on a AD user and not a AAD user.

asked May 2, 2023 by Daniel (100 points)
0 votes
1 answer

On Approval Requests, in the web console, Initiator shows "N/A" instead of the custom command scheduled task. The admin console shows the custom command scheduled task though. Any way to fix that?

asked Jan 21, 2021 by mark.it.admin (2.3k points)
0 votes
1 answer

Hi, How can I get only 1 mail with the Approval notifications in, instead of multiple? I have a sheduled task to disable all inactive users after 90 days, and it should be approved.. but I don't want 1 mail per user.. Thanks.

asked Sep 9, 2019 by dkkela (100 points)
0 votes
1 answer

Is there a way to show the details of the operation in the My Approvals request? In previous version, the operation details were expanded to see the target. In the latest ... and new version interfaces. How can I get the operation details to be visible again?

asked Oct 8, 2018 by anthony.phan (50 points)
3,350 questions
3,051 answers
7,791 comments
545,067 users