Adaxes

Possible to modify many attributes, but only send 1 approval request?

0 votes

As the title mentions, I'm trying to figure out a way to have HR apply multiple modifications on a user's account (change of position, title, department, phone, etc...), but only send one approval request to approve the whole lot.

Currently, it seems that, for example, if we change someone's title and phone number (in the same form), it sends two approval requests.

Thanks for your help!

by (130 points)
0

Hello,

If you have a business rule triggering Before updating a user that sends updates for approval there should be just a single request. There will be no separate request for each property update. If that is the case, please, provide us with all the possible details regarding the configuration you have with screenshots and the steps you take. You can post them here or send to support@adaxes.com.

Also, please, specify the version of Adaxes you are currently using. For information on how to check it, have a look at the following help article: https://www.adaxes.com/help/CheckServiceVersion.

by (272k points)

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