Approval Options

Question

I have a scenario I'm trying to think of the best way to accomplish. We have a New User Creation process that a group of employees can use, currently we have a custom powershell script that sends the welcome email with the password but, we have to approve the script to run because we want to make sure the AD user is synced into some 3rd party products.

So my question is, can we configure the "After User Creation" business rule to wait (could be up to an hour or 2) to send the welcome email until after a script can run and check to make sure the user was created in our 3rd party products?

The idea again is that an account request is submitted, the AD account is created, we wait until our other systems sync the new user account and then it sends the welcome email with the password in it.

Any ideas?

Thanks!
Jake

Answer 1

Hello Jake,

Unfortunately, there is no possibility to delay execution of the script. Actually, the workflow you currently have is the best solution.

To fully automate the process, you might consider using a Scheduled Task to send the welcome email. However, in this case, you will need to use PowerShell scripts in the task conditions to check whether corresponding accounts were created in the third party applications which might not be the best solution in terms of configuration maintenance and convenience.