Questions by MeliOnTheJob

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1 answer

Howdy! I just did an upgrade from 2013.1 --> 2014.1. Within the Approval Request Process, how can I hide the OU path that's displayed in the email received by the manager? Can it be hidden within the web interface console as well? Thanks!

asked Apr 25, 2014
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1 answer

Hi- most of our accounts are missing managers. is there a way I can run a script that can possibly match the employees with their managers if its in a csv file of some sort?

asked Apr 3, 2014
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1 answer

hi- I am setting up a scheduled task that will disable expired accounts and move them to a specific OU. I'd also like to send the results to my manager. Would including ... disabled and moved or is there a another attribute that will display it in a nicer way?

asked Jan 21, 2014
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1 answer

Hello! I created a new interface but mistakenly abbreviated the virtual path. Can you tell me how I can rename if possible w/o having to recreate? Thanks

asked Jan 17, 2014
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1 answer

hi- I used up all of the Boolean custom attributes, but need to add a few more to our form. How can I do this?

asked Jan 9, 2014
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1 answer

Howdy- Initially we started out as a test box, but it has become our PROD box. currently the URL points to the server name but we'd like to change this to reflect our ... the entry in internal DNS, is there anywhere else I'd need to make the change? Tx

asked Jan 3, 2014
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1 answer

We need to have the account created but the manager is not available to approve. How can we force the account to be created?

asked Dec 30, 2013
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1 answer

hi- the hr dept will begin testing and all my customization like drop down boxes are not appearing although its listed in the property patterns. Please advise ASAP

asked Dec 30, 2013
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1 answer

hi- I recently got this message when trying to view adv parameters for a user what does it mean? "index and count must refer to a location within the buffer.parameter name: bytes"

asked Dec 26, 2013
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1 answer

Hello! In the recent wks a couple users are unable to log in remotely using VPN. The Dial-In/Remote Access Permission is set to allow access when viewing thru Adaxes ... should be checked for this option to work when modified via Adaxes? Please advise. Thanks!

asked Dec 17, 2013
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1 answer

hello- we use change auditor to monitor changes within the environment. It has been brought to my attention, that password reset are being recorded as me changing passwords, ... why is reporting incorrectly? and where would it be pulling from? Please advise.

asked Nov 26, 2013
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1 answer

hey- I'm not sure if I'm going in the right direction as far as troubleshooting but when the HD try to edit a user after filling in the required fields, we get an ... locked but not sure why and how that would relate to the error message we are receiving.

asked Nov 25, 2013
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howdy! is there a nicer way to view changes within the system besides the logging option in the console or the .db3 file on the system? Thanks!

asked Nov 21, 2013
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1 answer

hello- when clicking on 'unlock account'...by default it brings up locked accounts right? and if I do a search, it will only list locked accounts?

asked Nov 20, 2013
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what would be the reason notifications to the respective party are getting multiple emails? I have a termination custom command that will disable acct, reset pwd, move acct ... stating they are getting multiple emails and on the home screen it says "saving".

asked Nov 19, 2013
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1 answer

hello- We are utilizing the Helpdesk console and we're unable to add to groups. Access is denied. I granted access for write member property on group objects as per doc, but getting access denied. pls assist.

asked Nov 19, 2013
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1 answer

need help so I set up the LDAP filter to display OU with the name ''External' by doing (name=External*). I also need to have another OU displayed, but no matter what I ... different name show? for instance the other OU is OU=Ops,OU=Resource, DC=domain, DC=com

asked Nov 18, 2013
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1 answer

Hi- Is it by design when viewing managed objects via Self Service, it list the user by display name? Can that view be change to include maybe full name? Thanks!

asked Nov 12, 2013
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1 answer

hi- when on a new user form and have certain fields required. when I click on the property pattern tip, it give the option to disable, which seems to disable the field from ... available. is that by design? and what the reason behind it if you don't mind.

asked Oct 23, 2013
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1 answer

I created a new interface...on the Home Page Action, it only has new user. after the fields are filled out, I get "name is not specified for the new object". Please advise.

asked Oct 18, 2013
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