Questions by mark.it.admin

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We are unsure how to troubleshoot this error. It happens after a new user is created and then we modify the properties. The code is customized powershell running using a ... adaxes admin but still the same error. Any ideas where we could start to troubleshoot?

asked Apr 27
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1 answer

Our cyber security team has asked us to start researching a way to turn off NTLM communication. We noticed that adaxes is using NTLM. Is there a way to force kerberos authentication only for the service?

asked Feb 7
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1 answer

We have 4 application servers that are hosting adaxes services. It seems that one or two always have the majority of web connections and running tasks. I will reboot them but ... the web traffic to 4 other servers for our main group of users (Self-service).

asked Dec 6, 2021
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1 answer

We have some accounts that we would like to prevent from changing their password on login when it is expired. This is because we have saml setup on individual interface pages ... of a loophole for us as we require dual factor and use saml to accomplish this.

asked Oct 26, 2021
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1 answer

I am attempting to give some users rights to modify the report that is scheduled such as to add additional users or remove users or even move the report to a different ... i grant the rights to just modify the scheduled reports? Thank you for your help!

asked Sep 28, 2021
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1 answer

I am trying to create a business rule to send an email to the manager of the group when a member is added or removed from a rule-based group. I have created the business rule and it works for other groups but not for a rule-based group. Can this be done?

asked Jul 19, 2021
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This is issue has been going on for awhile with worsening symptons. We opened up this ticket awhile back when it was just the web interface that wouldn't work and after ... to get to the bottom of this. Having a separate install is not a viable option.

asked Jul 1, 2021
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1 answer

I see a few Q&As dealing with user accounts but don't see one in regards to computer accounts. Is it the same? As feedback, both of these should be documented ... This could be a good place to do so: http://www.adaxes.com/sdk/IAdmInactiveAccountCondition/

asked Mar 31, 2021
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1 answer

I turned on the option to have "Approve" and "Deny" links sent in the approval request email. It seems to not be working through. Here is a screenshot of what it ... the link. I also tried using incognito mode in chrome. Same look. Appreciate the assistance!

asked Mar 29, 2021
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1 answer

On scheduled tasks, business rules, and custom commands, inside an if statement, you have the option for it to be "AND" or "OR" in the condition. Can there be a ... a bunch of computer accounts to be deleted. We think this would be a good safety measure.

asked Mar 22, 2021
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1 answer

I followed these instructions but still don't see the edit button unless I log in with my full adaxes administrator account. https://www.adaxes.com/ ... Membership" to the Group Manager built in security role. What am I missing?

asked Mar 4, 2021
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1 answer

We are using ADSI to pull current members and another attribute and comparing the two attributes. To give some background, we are using this other attribute to house a ... faster. Is there a possibility of expanding the amount of values that get pulled?

asked Feb 19, 2021
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1 answer

On Approval Requests, in the web console, Initiator shows "N/A" instead of the custom command scheduled task. The admin console shows the custom command scheduled task though. Any way to fix that?

asked Jan 21, 2021
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1 answer

We use a third party tool to enforce stronger password policy than what AD allows. Is there a way to change the text on password change windows to reflect this?

asked Jan 11, 2021
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1 answer

We get the following error when attempting to edit a room or equipment mailbox in the web interface. We can edit them using the admin console. I am a full Adaxes Admin so I don't think permissions. I also don't see an error in the logs.

asked Dec 9, 2020
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2 answers

We have a few password self-service policies mostly using the Microsoft Authenticator app but certain users need to use Questions instead. We have a single user that, in the admin ... mode to make sure it is not a cache issue. Your help is greatly appreciated!

asked Dec 7, 2020
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1 answer

I think this started happening back in August when we updated to the current version (3.13.18.106.0). We are not sure though because this only affects the web page ... We would prefer not to allow access through a firewall for this. Screenshot of the error:

asked Nov 23, 2020
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1 answer

Hello Support, You guys rock at figuring out these things so I am hoping this is something that can be done. We have a process here due to compliance called Entitlement ... certain groups. Thank you for your help! Here is a screenshot of the Approval.

asked Nov 6, 2020
0 votes
1 answer

Our management team is requiring that our accounts be protected with a smart card. We are using Yubikey smartcards and need to enable the ability to authenticate with the web ... web interface with our smart cards. Can this be done? Is there a guide?

asked Oct 21, 2020
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1 answer

We have multiple servers in our Adaxes cluster. One of the servers is throwing an error of "Access is denied." before a login page even comes ... step) +75 System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +158

asked Aug 27, 2020
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