0 votes

Nevermind - we figured out the issue was with a changed GPO that nobody knew changed.

by (440 points)

Please log in or register to answer this question.

Related questions

0 votes
1 answer

My Help Desk users can unlock accounts one at a time under user management, Unlock Account. However, under the "Locked out Users" on the Home Page, there is no option to select multiple users to unlock- the check boxs are not visible.

asked Mar 12, 2020 by msylvester (60 points)
0 votes
1 answer

Hello! I am creating a scheduled task, which in pseudocode does the following: 1st action: If account is locked AND if extensionattribute6 is empty send email to the locked account set ... of my DC's, the value is correct. How do I work around this? Thanks!

asked Aug 19, 2014 by Erlend (160 points)
0 votes
1 answer

I'm lost as to why "Create User" doesn't show up. I made a new dashboard, mirroring the default Help Desk. Under Actions, I enabled Create User. On the web interface, the option to create a user is not showing. Am I missing a step?

asked 1 day ago by tromanko (260 points)
0 votes
0 answers

Hello, We had this happen today, and it is the first time we have noticed this. We created a user using the HelpDesk web interface (our usual procedure), and the user ... seen before, and what we could do to try and troubleshoot if this happens again. Thanks.

asked Nov 8, 2018 by Jasonmh (540 points)
0 votes
1 answer

We have password self-service enabled with users adding their questions, but was wondering if we could dispaly those answers to the help desk so that they can confirm that the user calling in is actually them? Is there an option to do somnething like that?

asked Mar 16, 2022 by seannicholas71 (20 points)
3,371 questions
3,069 answers
7,815 comments
545,351 users