About Support

Softerra Adaxes' support is here to answer any question about the product, help you with the setup and implementation of Adaxes and resolve any technical issues. To ensure the best quality and fastest response times, support is provided by a team of experts who work closely with the Adaxes Development team.

Adaxes Support

Standard Premium
Full access to support during evaluation period
Assistance with initial setup
Guaranteed response within 24 hours on business days
Personal support account manager
Priority case handling
Free Comes with the purchase of
Annual Maintenance and Support

Professional Services and Onsite Support

If your organization requires additional research or onsite presence to implement Adaxes, Softerra offers a wide network of trusted partners that are able to provide you with professional services. This can include product guiding and training, help with complicated setup scenarios that require custom solutions to fit your IT environment specific needs, performance advices, etc.

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Knowledge Base

What Users Say About Support

You have the best product support around and a great product.

Tom Whalen
Rhode Island Housing

At the moment im working quite a lot with Adaxes and its really offering some nice options we are using it more & more!.. Also the support you guys are offering is very quick and good!

Marco Koenig
Leica Geosystems AG

Perfect... As always, great support and no fuss resolutions. Great product and great team.

Adaxes Q&A user

With support like this, I start to believe world peace is possible!


Awesome support, awesome product.

Adaxes Q&A user

Possibly the best support of any software ever = }

Adaxes Q&A user

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