Thank you for the follow up.
So let me clarify further
- There are 2 user accounts. One that is an enabled user and acts as the users primary account. let's call it "jtop"
- The 2nd user account is configured as a shared mailbox, the user account is disabled and in exchange the jtop user is given full access permissions to the mailbox allowing the primary user to send and receive.
Previously user would be able to set Out Of Office replies via OWA, but we've disabled it due to security concerns with the platform.
We currently have a means for Managers to set the out of office for all their direct reports, but we would like an option for the user to set their own. Preferably using the Self-Service portal providing permission to the user as long as they have full-access permission to the mailbox. If that's not possible, maybe we could use last name as a field to connect the two or similar display names.
I'm not sure if this helps clear up the request, but please let me know if you need further specifics.