Recent questions and answers in FAQ

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By default, Web Interface URLs look like the following: http://host.company.com/Adaxes/HelpDesk. For the URLs not to contain the Adaxes part: On the computer where Adaxes ... C:\Program Files\Softerra\Adaxes 3\Web Interface by default. Click OK. Restart IIS.

asked Oct 30 by Support2 (162k points)
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This can be setup using the HTTP Redirect option in IIS: On the computer where Adaxes Web Interface is installed, launch Internet Information Services (IIS) Manager. In the Connections ... (301). In the Actions pane on the right, click Apply. Restart IIS.

asked Oct 30 by Support2 (162k points)
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An authenticator app can be reset for a user with the help of the Reset multifactor authentication operation in Adaxes Web Interface or Administration Console. In the Web ... can also use the Change device option. For details, see Reset Authenticator App.

asked Oct 28 by Support2 (162k points)
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Sometimes, if an Adaxes service was not uninstalled properly, Adaxes Administration Console shows the removed instance in the list of available Adaxes services. The easiest way ... : Delete the SCP entries that were published by a removed Adaxes service.

asked Aug 23, 2012 by Support (213k points)
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To upgrade to a new version of Adaxes and keep all configuration settings made in the old version, you need to back up the configuration of your Adaxes ... restore the configuration from the backup files. For detailed instructions, see Upgrade Instructions.

asked Dec 12, 2011 by Support (213k points)
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Adaxes Service To enable communication between Adaxes service and Active Directory, the following ports (TCP and UDP) must be open for outgoing connections on the ... Restricting Active Directory replication traffic and client RPC traffic to a specific port

asked Nov 18, 2010 by Support (213k points)
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By default, SSL is not configured for the Adaxes Web Interface and network transmissions are not encrypted. However, you can configure SSL on the Adaxes Web ... work in both cases: with Windows-integrated authentication and with forms-based authentication.

asked Oct 14, 2010 by Support (213k points)
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Adaxes service uses the LDAP protocol to communicate with Active Directory. Interaction between the Adaxes service and Active Directory is secured for security-sensitive ... clients and Adaxes services is always performed using an encrypted TCP channel.

asked Oct 14, 2010 by Support (213k points)
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Adaxes itself doesn't store the password for the Adaxes service account. Adaxes service is installed as a Windows system service that runs under the account of the ... , which means that only processes running under this account can unprotect the data.

asked Oct 14, 2010 by Support (213k points)
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Softerra Adaxes does not extend the AD schema. Moreover, Softerra Adaxes does not store its data in Active Directory and doesn't modify the native permissions assigned in ... Adaxes, you can use Active Directory just as you did before the product installation.

asked Jun 17, 2009 by Support (213k points)
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You do not need to create a trust between AD domains to manage them with an Adaxes service. When registering an AD domain, an account with administrative permissions ... control the user access to the managed resources, the Adaxes service uses Security Roles.

asked Apr 29, 2009 by Support (213k points)
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Using the Adaxes Administration Console, you can perform bulk update of AD users in several ways: Using the Add or Modify Property Wizard: Select the AD users you need in ... multiple user and computer accounts, add users or contacts to a group in bulk, etc.

asked Apr 28, 2009 by Support (213k points)
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All operations performed via Adaxes service are logged in the Service Log. You can view the log using Adaxes Administration Console. To find an initiator of an operation: Launch ... . Use the Group by drop-down to arrange log records by a certain column.

asked Apr 23, 2009 by Support (213k points)
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Softerra Adaxes provides role-based security administration, so permissions are granted to users with the help of Security Roles. To view the Security Roles that delegate permissions ... delegated, right-click a Security Role and click Locate Role in Tree.

asked Apr 23, 2009 by Support (213k points)
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