0 votes

Getting "object reference not set to an instance" when trying to sign into Office 365 Tenant Was working fine before

by (40 points)
0

Hello,

Please, specify the version of Adaxes (including the build number) you are currently using. For information on how to check it, have a look at the following help article: https://www.adaxes.com/help/CheckServiceVersion.

0

Sorry, this is 2019.2 v3.12.17423.0

1 Answer

0 votes
by (250k points)

Hello,

Thank you for specifying. This was a known issue in the Adaxes version you are using caused by the changes made by Microsoft. To remedy the issue, you need to upgrade to the latest version. You can download it here.

Upgrade Instructions

What's New

Before upgrading, we recommend you to make sure that your license key supports the latest version of Adaxes. For information on how to do that, see section Adaxes service of the following help article: https://www.adaxes.com/help/CheckUpdates/#adaxes-service.

Related questions

0 votes
1 answer

I'm currently receiving the below error when trying to remove or add actions to a web interface's homepage. I only get the error on this specific dashboard, others are ... the web interface there. I'm currently running Adaxes version 2021.1 if that helps

asked May 21, 2021 by richarddewis (260 points)
0 votes
1 answer

Hi, we're receiving the below error when trying to add SMTP addresses to Office365 mailboxes from Adaxes. I've raised a ticket with support, but thought I'd ask ... , please see exception members for more information. Any help would be great. Thanks Gary

asked May 29, 2020 by gazoco (490 points)
0 votes
1 answer

I have an issue we don't fully understand. We are running Adaxes v2018.2. Last night I logged in to unlock a user account. Under the "User Management" section I clicked " ... been made to any of our accounts. Any suggestions as to where to look next? Thanks.

asked Apr 24, 2019 by mjewison (50 points)
0 votes
1 answer

We have just installed Adaxes for testing in our environment which has on-premise AD with Office 365 (no on-prem Exchange). Our use deprovisioning is comprised of two ... wrong, or does Adaxes not operate in a wholly Office 365 environment in this regard?

asked Sep 30, 2020 by jamiew (50 points)
0 votes
1 answer

Hi, We encounter an error on one of our Adaxes service (Adaxes 2016 3.7.13430) when activating Licence for new user : Softerra.Adaxes.CommandPipeline.CommandProcessingException: The ... stack trace --- Any idea ? Thank you in advance for your help regards

asked Sep 20, 2017 by smasset (730 points)
3,063 questions
2,776 answers
7,133 comments
429,253 users