Sending a approval mail to a central mailbox

Question

We would like to build the following construct, but we do not know how to make this feasible:

We would like to store several approvers at one approval request. These approvers should be authorized to accept or reject approval requests. However, the approval request mail should only be sent to a central mail address and not to all persons who are authorized to accept the request.

Is there a way to do this? Or would this be possible to build a powershell script?

Answer 1

Hello Robin,

Unfortunately, there is no such possibility. Approval emails are always sent to all the approvers specified for a request.

Comments

Is there a way to disable the mail function at a approval task without disabling the whole mail function?

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Hello Robin,

Unfortunately, there is no possibility to disable email delivery specifically for approvals.

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Okay thank you for the answer. Would be nice if this would be possible in a next update.

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Hi Support,

We understand that the requested setup – storing multiple approvers for a single approval request while sending the notification email only to a central mailbox – is currently not supported.

We would like to ask whether there are any plans or a potential roadmap for implementing such a feature in the near future. This functionality would be highly valuable for our use case, as it would allow centralized handling of approval requests without notifying all individual approvers directly.

Additionally, could you please confirm whether there might be any alternative approaches, for example via custom scripting (e.g., PowerShell), API usage, or workflow customization within Adaxes, that could achieve similar behavior?

We appreciate your support and look forward to your feedback.

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Hello,

Additionally, could you please confirm whether there might be any alternative approaches, for example via custom scripting (e.g., PowerShell), API usage, or workflow customization within Adaxes, that could achieve similar behavior?

Unfortunately, there are no alternatives as the functionality works the same no matter of the approach used to initiate the approval part of the workflow.

We would like to ask whether there are any plans or a potential roadmap for implementing such a feature in the near future

There are currently no such plans. However, thank you for the suggestion. We forwarded it to the corresponding department for consideration.