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We have a Hybrid enviroment where our On-Prem AD is leading. We also have cloud only groups.

Now I need to give key users rights to manage the memebership of the cloud only groups. They will need to add On-prem users to the cloud groups.

The "Managed By" has been set and the key users edit the group from "My Managed Objects", they cannot select the On-Prem domain. The option is greyed out.

Am I missing something?

by (170 points)
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Hello,

Sorry for the confusion, but we are not sure what exactly you mean. Please, describe the issue and the desired behavior in all the possible details with live examples and screenshots. If you face any errors/warnings, please, also provide screenshots. You can post the screenshots here or send to us at support@adaxes.com.

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For clarity this is in the "Self service" part of Adaxes. In the helpdesk part we can select the local domain, but in selfservice the option is greyed out

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1 Answer

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by (267k points)
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Hello,

Thank you for clarifying. The behavior is expected in the Self Service Web interface as by default browsing is disabled in it. To remedy the issue, you need to enable the component. The following tutorial will be helpful: https://www.adaxes.com/help/DisableWebInterfaceComponents/#browsing.

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