0 votes

Hello

After we have migrated Adaxes to a new server, we are seeing the following error, when a user is assinged to a group that needs to be aproved: image.png

Doing migration we did setup the new server to replicate from the old. And afterwards we unistalled adaxes from the old server.

Any suggestion on what is wrong? :-)

by (20 points)
reshown by
0

Hello,

What about the operations that do not require approval (e.g. creating and modifying user accounts)? Do you face any errors when executing them? If you do, please, provide screenshots. You can post them here or send to us at support@adaxes.com.

0

Hello.

I've just created a user without any problems, so creating new account does not seem to be a problem.

The weird thing is that the user is actully being added to group with out any appovement. Maybe it is some kind of fallback, so if the approval cannot be send, it will just add the user?

0

Hello,

The weird thing is that the user is actully being added to group with out any appovement

Please, make sure that the initiator is not on the approvers list and execute the operation again. How does it go in this case?

I've just created a user without any problems, so creating new account does not seem to be a problem.

What about any other operations requiring approval? Do they work fine? If not, please, provide all the possible details and screenshots.

0

Hello

The initiator is not on the approvers list.

I've tried to change password on the user i created which also require approval - Here the password isn't changed and i get a similar error in the eventlog: image.png

The event log also show this error every 5 min: image.png

0

Hello,

Please, make sure that all the ports used by Adaxes are open and there is no protection software blocking the, For details on the ports, see https://www.adaxes.com/questions/20/what-ports-does-adaxes-use.

If the ports are open and the issue persists, please, provide us with a screenshot of the Multi-server environment dialog. The dialog displays how many Adaxes services you have and what their versions are. For information on how to view it, see https://www.adaxes.com/help/MultiServerEnvironment. You can post the screenshot here or send to us at support@adaxes.com.

Please log in or register to answer this question.

Related questions

0 votes
1 answer

had a weird issue this evening...when trying to authenticate via the web interface it reported "The LDAP server is unavailable."...nothing too crazy in the event logs... ... the server then ok...can we specify the LDAP? or ideas on troubleshooting going fwd?

asked Dec 23, 2013 by kf4ape (490 points)
0 votes
1 answer

I'm trying to set the adm-ManagedByList attribute on a few hundred groups via powershell, and found that it's only working for groups in our root domain, but fails for all ... is actually located ##'. Am I missing something here or is this a bug? Thanks Felix

asked Sep 19 by felix (150 points)
0 votes
1 answer

We have Exchange 2010 OnPrem and Office 365 Exchange Online in a full Hybrid environment. Using AD Active Sync. We have now moved all of our mailboxes to Exchange ... manage the OnPrem Exchange AD Attributes after the last Exchange 2010 server is removed?

asked Jun 1, 2020 by StevePogue (20 points)
0 votes
1 answer

The website is accessible but when trying to login a user is faced with the following error "LDAP server is unavailable." On the administration console I'm getting "The ... or have any recommendations? I've restarted the adaxes backend service with no luck.

asked Jul 5, 2012 by trscott (80 points)
0 votes
0 answers

Currently, it is not possible to manage Azure AD password policies via Adaxes. Cause Microsoft Graph API currently doesn't support password policy management. The issue is outlined here.

asked Nov 16, 2022 by Adaxes (560 points)
3,567 questions
3,258 answers
8,266 comments
547,929 users