0 votes

Hello,

I have published Adaxes Console in Citrix XenApp (Windows 2016 Servers) and since (not sure about it) the last Windows update the search result doesnt display any object anymore. I can see the number of matching objects but they are not visibles. I do not have the issue with the locally adaxes console on Window 10.

Any idea???

by (1.1k points)
0

Hello,

Could you post here or send us (support[at]adaxes.com) a screenshot that reflects the issue?

0

Hello, here is the printscreen.

0

Hello,

To remedy the issue, do the following:

  1. Close Adaxes Administration Console.
  2. Navigate to folder C:\Users\<username>\appdata\Local\Softerra\Adaxes Administration Console 3, where <username> is the username of the user account whose credentials were used to sign in to the computer when the issue occurred.
  3. Delete the viewstatescache.stg.
0

Hello,

It is not working.

0

Hello,

Are you sure you closed Adaxes Administration Console before deleting the file? If you did, try the following:

  1. Close Adaxes Administration Console.
  2. Open Windows Start menu.
  3. Type regedit and press Enter.
  4. Navigate to HKEY_CURRENT_USER\Software\Softerra.
  5. Delete the Adaxes Administration Console 3 key.
0

Hello,

Unfortunatly it is not working.

> C:\Users\<username>\appdata\Local\Softerra\Adaxes Administration Console 3 --> Citrix VDA servers are rsetted each night si this folder does not at first login.

>4.Navigate to HKEY_CURRENT_USER\Software\Softerra.
>5.Delete the Adaxes Administration Console 3 key.

I have load the hive (roaming profile ntuser.dat), deleted the key, unload the hive and make a try. issue still occure.

Regads,

1 Answer

0 votes
by (220k points)
selected by
Best answer

Hello,

Try re-installing Adaxes Administration Console.

0

Hello,
After a complete new installation it works again.

Related questions

0 votes
1 answer

Hello, Currently, in LDAP browser of Administration Console, we can view only five columns in result search screen. Could you offer to view any attribute in future release? Thanks a lot for your response Yoann

asked Oct 4, 2012 by yoann.hamon (180 points)
0 votes
1 answer

Is there a way to have attributes display as a hyperlink within the web interface similar to how the "Web Page" attribute works? It really could be any attribute so long ... as a feature request to add some kind of a mapping/location functionality to Adaxes.

asked Nov 2, 2015 by yourpp (530 points)
0 votes
1 answer

Given Scenario: Adaxes domain user is remote with his laptop and has adaxes self service client installed on Windows and is enrolled for self service via Adaxes. We ... get updated when a user initiates password reset/change password from the lock screen ?

asked Nov 2, 2020 by rsaran (70 points)
0 votes
1 answer

My Help Desk users can unlock accounts one at a time under user management, Unlock Account. However, under the "Locked out Users" on the Home Page, there is no option to select multiple users to unlock- the check boxs are not visible.

asked Mar 12, 2020 by msylvester (60 points)
0 votes
1 answer

HI, I have scenario to perform a custom action based on the notification approval result. Before creating a user, i need to send out for an approval, if the request ... there a way we can achieve this. Any help/pointers or references would really appreciated.

asked Mar 4, 2016 by ramd123 (50 points)
2,740 questions
2,474 answers
6,475 comments
1,372,232 users