Failed to Connect to Service Configuration Server

Question

When tryin to add a new server to a current shared configuration, i get a "Failed to Connect to Service Configuration Server", Username or Password wrong. I checked the password, it's correct and i can log on with that account and also the service is running in that context on the server i want to join the shared configuration. The servers are in the same network and no windows firewall is running. I also tried it with domain\username and username@domain, both with the same error.

Any ideas on that?

Answer 1

Hello,

First of all, make sure that all the ports used by Adaxes are open for the computer where the new Adaxes service will be installed. For details, see https://www.adaxes.com/questions/20/what-ports-does-adaxes-use.

Also, you need to make sure that all the ports for AD LDS (used as Adaxes backend) replication are also open. For details on the ports, have a look at the following Microsoft article: https://docs.microsoft.com/en-us/previous-versions/windows/it-pro/windows-server-2008-R2-and-2008/dd772723(v=ws.10)?redirectedfrom=MSDN.

Pay attention that not only firewall, but some third-party software (e.g. protection one) can block or consume the ports.

Finally, make sure that the account you specify during the installation is not a member of the Protected users group.

Comments

I will check that. The user is at least not a member of the Protected User group. And just to be more specific, the server i try to add in the shared configuration, has previsiously already been an Adaxes Server. I just uninstalled Adaxes before to install the new Updates and re-add this server again in the shared configuration.

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I figured out what the problem is. We also did install Windows Updates with our Adaxes Update Process. This made us dive into an error described here:

https://learn.microsoft.com/en-us/answers/questions/5545056/%2824h2%29-build-26100-5074-%28kb5064081%29-release-previe

https://learn.microsoft.com/de-de/answers/questions/5543276/kein-rdp-oder-file-share-mehr-nach-letzten-windows

It's found in KB5064081, KB5064401, KB5065426 and leads to an lsasrv event id 6167.

After uninstalling the KB everything works as expected. Thanks for your assistance.