"Failed to create a remote mailbox for the user" when enabling Exchange Online license

Hi, when I enable a license for Exchange Online for a user I get the following warning: image.pngHere are the current settings for creating a remote mailbox per this article: image.pngI've tried to set a template for the remote routing address but I get the below error when running the powershell script: The property 'RemoteMailboxesRemoteRoutingAddress' cannot be found on this object. Verify that the property exists and can be set. At line:19 char:1

  • $tenant.RemoteMailboxesRemoteRoutingAddress = $addressTemplate + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~     + CategoryInfo          : InvalidOperation: (:) [], RuntimeException     + FullyQualifiedErrorId : PropertyAssignmentException

image.png

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Hello Allister,

To help us troubleshoot the issue, please, provide us with a screenshot of the Multi-server environment dialog. The dialog displays how many Adaxes services you have and what their versions are. For information on how to view it, see https://www.adaxes.com/help/MultiServerEnvironment. Also, please, provide the full script you executed in TXT format.

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