0 votes

I have setup a custom command to move a mailbox from on site to O365 using https://www.adaxes.com/help/?HowDoI.Per ... mO365.html and I'm getting the following error

I tried the suggestion in Migrate Users from OnPrem Mailbox to O365. I tried both the Adaxes service account and My Domain Admin account and it still did not work. I'm not sure what else to try.

Exchange server deatils
OS: Windows server 2008 r2
Exchange: 2013

Adaxes details:
2017.2
3.8.14823.0

by (1.3k points)

1 Answer

0 votes
by (215k points)
selected by
Best answer

Hello,

Could you, please, clarify how many instances of Adaxes service you have? Do they share common configuration?

The error occurs because the credentials used to access Exchange on-premise cannot be validated by Exchange Online. To remedy the issue, try to specify the credentials for the domain explicitly. Credentials do not replicate between the services sharing common configuration, the domain logon credentials should be specified explicitly for each service in the set. For information on how to change the credentials, have a look at the following help article: https://www.adaxes.com/help/?HowDoI.Man ... nInfo.html. On step 5 of the guide, select This account and enter the credentials of an account with Organization Management and Recipient Management roles assigned in Exchange on-premise.

You can use the credentials of the Adaxes service account, just make sure that you specify them explicitly rather than selecting the Adaxes service account option.

Related questions

0 votes
1 answer

Is there a script we can use to take an OnPrem exchange mailbox and move it to Office365? Adaxes version 2017.2 3.8.14823.0 Also is this something that is already part of 2018.1?

asked Mar 12, 2019 by mytamhuyet (50 points)
0 votes
1 answer

Is there a script we can use to take an OnPrem exchange mailbox and move it to Office365? Adaxes version 2017.2 3.8.14823.0 Also is this something that is already part of 2018.1?

asked Jan 16, 2019 by hgletifer (1.3k points)
0 votes
1 answer

Is there a way to export mailboxes to individual PST files 180 days after the account was set to expire? /Kaj

asked Dec 5, 2017 by KajLehtinen (650 points)
0 votes
1 answer

hi, i'm certain my credentials are correct. I get the message invalid credentials. could not load file or assembly c:\windows\system32\windowsPowerShell\v.1\Module\MsOnline\ ... I've also confirmed that that module is in that location. Please advise. thx

asked Mar 24, 2016 by MeliOnTheJob (1.7k points)
0 votes
1 answer

Since updating from Adaxes 2020.1 to 2021.1 we are no longer able to create Mailboxes from within the web Ui with just an error this operation is not allowed in the web ... again? the security role for the admins is set to full control on all object trypes.

asked Apr 19, 2021 by philb (20 points)
2,801 questions
2,535 answers
6,605 comments
61,757 users