0 votes

Hi Support,

We're trying Import Users from CSV. For the most Users it works fine, but for Users with Umlaut (ö,ü,ä, è, é,à, etc) the Import Service makes Symole? Is there a way Import Users with Umlaut in their Name?

Thanks for your Help.

by (700 points)
0

Hello,

Can you send the CSV file to our support e-mail (support[at]adaxes.com) so that we can investigate?

1 Answer

0 votes
by (215k points)

The issue is that the file is not UTF-8 formatted. When you import data, except for the Microsoft Excel format which uses UNICODE, the rest of the formats work with the UTF-8 encoding. For more details, see the following help article: http://www.adaxes.com/help/?UsingAdmini ... rmats.html. We sent your file converted to UTF-8 to your e-mail address.

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