Self Service Enrollment Mobile Number

Question

Is there a way to change the attribute for mobile number on the self service enrollment screen? For example, we don't want our users mobile numbers entered into the mobile attribute because that is displayed inside of OWA and other places that people don't want their mobile numbers. I'd like to change that to be a different attribute, maybe a custom Adaxes field?

Thanks
Ryan

Answer 1

Hello Ryan,

When you configure SMS settings for Adaxes service, you can also specify which property of user accounts will be used for storing their mobile numbers. The property that you specify will be used everywhere in Adaxes where sending of SMS messages is involved: sending of SMS messages with the help of the Send SMS operation, sending SMS messages from Business Rules and scripts, as well as sending SMS verification codes from Password Self-Service. For this purpose, you can use any property that allows soring string (text) values, including Adaxes virtual properties, such as CustomAttributeText1, for example. For information on how to select a property to be used for storing mobile numbers, see the 5th step in the following help article: http://www.adaxes.com/help/?HowDoI.Mana ... tings.html.

Comments

Thank You. I changed the "property used to get mobile numbers of AD users" to CustomAttributeText5, however when I did that the field for users to enter their mobile number is no longer on the self service enroll screen. See screenshots below.

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Ryan,

The field to enter a mobile phone appears on the enrollment page only provided that the following three conditions are met:

• if the Password Self-Service Policy applied to the user requires an SMS verification code to be sent,
• if a mobile number is not specified for the user,
• if the user has sufficient permissions to update the mobile number.

Does the user have a mobile number specified in CustomAttributeText5? Does the user have sufficient permissions to modify the CustomAttributeText5 property?

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That was it, I needed to give permission to the CustomAttributeText5 property. Thank you so much for your help, you guys are wonderful!

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One more related question. Is there a way to add some description text to the enrollment screen? For example, I would like a way to explain to users why we're asking for their mobile number, since text message verification and self-service password resets are new to them. Something like the section descriptions used in other web forms would be great. If this isn't built in is there a way to manually add it in to a web config file somewhere?

Thanks!

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Hello Ryan,

Yes, you can do this by modifying the Web Interface source files as follows:

1. Open the folder that contains the Web Interface site that you want to configure. By default, Adaxes Web Interface sites are installed to the following folders:
   Administrators:
   C:\Program Files\Softerra\Adaxes 3\Web Interface\Admin\
   Help Desk:
   C:\Program Files\Softerra\Adaxes 3\Web Interface\HelpDesk\
   Self-Service:
   C:\Program Files\Softerra\Adaxes 3\Web Interface\SelfService\

2. Navigate to PasswordSelfService\UserControls and open the EnrollFormView.ascx file in any text editor.

3. Find the following lines in the file:

    <h1 class="title">
      <asp:Localize Text="<%$ Resources: PasswordSelfServiceStrings,EnrollPageTitle %>"
        runat="server" />
    </h1>

4. Insert your HTML-formatted text after these lines, for example:

    <div>
      My custom text <b>that supports</b> <i>HTML</i> <u>formatting</u>.
    </div>
   

5. Save the file.

The code from the example will look like this:

Please remember that these changes will not be backed up by Web Interface backup / restore. Thus, you will need to perform the changes each time you upgrade or reinstall Adaxes.

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Perfect! Thank You!