0 votes

Hi. I would like to know if there is way to send an email to HR once an account has been created or terminated by IT. The email should have the name of the user and there office location.

Is this possible to be done?

by (20 points)

1 Answer

0 votes
by (205k points)

Hello,

Yes, it is possible. To send the email when a user account is created, you need to use a Business Rule triggering After creating a user with the Send email notification action. To add the name and office location of the user to the notification you can use value references, i.e. %name% and %physicalDeliveryOfficeName%. To identify whether the initiator is a member of a specific group (e.g. IT), you will need to add the If the initiator is a member of <group> condition to the Business Rule. Finally, the rule will look like the following: image.png Similarly, to send a notification when a user is deleted, you need to use a Business Rule triggering After deleting a user. The rule will look like the following: image.png

0

Perfect! Thanks.

Related questions

0 votes
1 answer

We have a process that when a new user is created they are emailed their username and apssword. If the user is in an Admin Group they are then sent an email with some PDFs ... you can send emails, but am unable to see where it could attach files to the email?

asked Sep 3, 2020 by dknapp (100 points)
0 votes
1 answer

We are evaluating the product and would like to let users of AD to change password in self service page. We would like to set a 90 days change password policy, ... self service page? Is it achievable (with customization and batch program)? Thanks in advance.

asked Apr 27, 2020 by eric (20 points)
0 votes
1 answer

HI i'm looking for a way to export the user details (first, last, start date, dept, mgr) once a user gets created so that it sends the details into a "tasking" sheet for our ... online? If not, can i save them locally as a csv or xls with a custom command?

asked Feb 8 by bboese (20 points)
0 votes
1 answer

I have a dropdown-field on the web surface, which is populated by a script. The script looks up all groups in a specific OU and displays them. In the Property Pattern ... random order. What should i do to show the groups in alphabetical order in the portal?

asked Sep 15, 2020 by lohnag (100 points)
0 votes
1 answer

I'm creating a process where after a user account has been created some manual steps are completed and then, then the helpdesk will approve the confirmation email to be ... to do this? Screenshot of the disabled approval checkbox: https://imgur.com/a/mLa1H

asked Mar 22, 2018 by jake_h (300 points)
2,524 questions
2,269 answers
6,083 comments
503,497 users