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My Help Desk users can unlock accounts one at a time under user management, Unlock Account. However, under the "Locked out Users" on the Home Page, there is no option to select multiple users to unlock- the check boxs are not visible.

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by (174k points)

Hello,

This behavior is by design for reports and other panes added to the home page. To view the accounts from the report in a list where you can select accounts and perform operations, click the report header on the home page. image.png

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