Could you, please, specify the scopes and types of the groups for which the error occurs?
Also, please, post here or send us a screenshot of the operation execution log. To take the screenshot:
- Launch Adaxes Administration Console.
- In the Console Tree, expand your service node.
- Select Logging.
- In the Result Pane on the right, right-click the Create operation for a user for which the issue occurred.
- In the context menu, click Properties.
- Resize the dialog box so that the full contents of the Execution log section is visible.
- Take a screenshot.
- If the section contents cannot fit the screenshot, select the contents using Ctrl+A, copy it and post here or send to us as plain text.