0 votes

I'm trying to provide the capability for ID admin users to perform AD tasks using the web interface. I am not able to edit attributes for an existing user when connecting over the internet through our reverse proxy site. When on VPN it works fine.

When trying to update an any attribute it gives me an error "An unexpected response was received from the server".

related to an answer for: reverse proxy
by (120 points)
0

Hello!

For troubleshooting purposes, please, do the following:

  1. Open Adaxes Web Interface page in the Google Chrome or Mozilla Firefox web browser.
  2. Open DevTools by pressing F12.
  3. Click Network.
  4. Click All. image.png
  5. Reproduce the issue.
  6. After the page is loaded, export data in HAR format. To do so in Google Chrome, click the Export HAR button. image.png
  7. In Mozilla Firefox, click the HAR button and select Save All As HAR. image.png
  8. Save the file and send it to us at support@adaxes.com.

1 Answer

0 votes
by (11.0k points)

Hello!

Thank you for the provided file. According to it, the reverse proxy server replied with the 404 - File or directory not found error in text/html format to the update request when a json reply was expected. Please, make sure that the rules you configured for the proxy are correct. If a Web interface is deployed in a web farm, please, make sure that client affinity is configured. Unfortunately, there is no possibility to specify the root cause of the issue more precisely.

0

I figured out what the problem was with our configuration. We lock down verbs by default and your app requires PATCH. We only had GET, HEAD, and POST. I added PATCH and it is now working.

Related questions

0 votes
1 answer

Is it possible to grant selected user option to add custom license plan (or just subset of its licenses) to given user(s) using web interface?

asked Feb 28, 2023 by KIT (910 points)
0 votes
1 answer

Hello, I'm just tryint to set up apache reverse proxy for adaxes self service. are there any examples? thank you.

asked Jan 11, 2021 by justinh (60 points)
0 votes
1 answer

I am trying to proxy through the AdaxesService but running as a non elevated user. I need to understand what permissions are needed to run Adaxes cmdlets with ... via Adaxes proxy service" -Enabled $false -AdaxesService localhost Thank you for any assistance.

asked Feb 12, 2015 by mknowlesus (50 points)
0 votes
1 answer

Hi I've created a new adaxes configuration and limited access to do things based on the 'actions' section: only create, modify, delete contacts are available. Added myself to ... since updating to version 3.16.21408.0. How can I resolve this error? Thanks

asked Oct 4, 2023 by cheezoid (20 points)
0 votes
1 answer

Hi We have Adaxes available through Azure app proxy as we have external support for some of our companies and these people don't have VPN available to them. The ... change the Web Interface Address to the Azure link? Will this break anything? Thanks Matt

asked Jan 20, 2022 by chappers77 (2.0k points)
3,326 questions
3,026 answers
7,727 comments
544,678 users