0 votes

I'm suddenly receiving the following error when trying to perform certain web functions in the web portal.

Fatal error

Error Failed to decrypt using provider 'CurrentUserDataProtectionProvider'. Error message from the provider: Key not valid for use in specified state. (Exception from HRESULT: 0x8009000B) (C:\Program Files\Softerra\Adaxes 3\Service\Softerra.Adaxes.Service.exe.Config line 464)

<mailSettings configProtectionProvider="CurrentUserDataProtectionProvider">
<EncryptedData> <CipherData>
<CipherValue>@#$$#%W%</CipherValue>
</CipherData>
</EncryptedData>
</mailSettings>

Line 464 of the Config file is the Bold above (<EncryptedData>

Version: 3.7.11926.0

Any assistance would be appreciated.

Thx!

--Joel

by (470 points)
0

Fixed.

I ended up deleting the sections between mailSettings and restarting the service. I had to reconfigure the Mail Settings.

<mailSettings >
</mailSettings>

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