0 votes

I am getting this error message. .net 4.5.2 is still installed on this server

2021-07-26_8-53-09.png

by (60 points)
0

Hello,

For troubleshooting purposes, please, specify the following:

  • What URL are you using when the error occurs?
  • Do other URLs work fine?
  • What version of Adaxes are you using? For information on how to check that, have a look at the following help article: https://www.adaxes.com/help/CheckServiceVersion.
  • Were there any changes made before the issue started occurring? If so, please, describe the changes in all the possible details.

Any additional information will be much appreciated.

0

None of the URLs work (Admin, Self Service, Help Desk, Configuration) the version is 3.14.18804.0 and no changes have been made in several weeks.

1 Answer

0 votes
by (211k points)

Hello,

Thank you for specifying. The issue occurs because your version of Adaxes requires .NET Framework 4.8 or higher. Please, install it and check whether the issue persists.

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