Adaxes

Creating new Microsoft 365 user

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Currently have a new user form that automatically sets a password, by Property Pattern, to be reset by the user after. I seem to be having an issue when I enable that user for Microsoft 365, it says: Failed to reset password in Microsoft 365. Property userPrincipalName is invalid. It then assigns it a different temporary password instead.

I have a Property Pattern to set the UPN to %sAMAccountName%@company.com, which shows correctly in the admin portal afterwards for the user.

Am i missing something? I would like the user to be created with the password that was defined in the Property Pattern.

by (60 points)
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Hello,

For troubleshooting purposes, enable tracing of requests sent to Microsoft 365, reproduce the issue and send us (support@adaxes.com) the log file. For information on how to enable the tracing, have a look at the following help article: https://www.adaxes.com/help/Microsoft365RequestLogging.

by (272k points)

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