0 votes

We need your help, as we are trying to activate the license but we are not able to see that option.

Please find the below screenshot for your reference.


by (20 points)

1 Answer

0 votes
by (3.0k points)

Hello Manoj,

The thing is that you are using an old version of Adaxes while the instructions you are referencing are only for the latest version. To activate your license key:

  1. Unzip the license.zip archive.
  2. Navigate to the folder where Adaxes Service is installed, which is C:\Program Files\Softerra\Adaxes 3\Service by default.
  3. Open the License folder.
  4. Copy your license key file (license.admlic) to the folder.
  5. Restart Adaxes service.

If you have multiple instances of Adaxes service sharing common configuration, activate your license key for each instance.

Related questions

0 votes
1 answer

Hello, I am not getting email responses from support because of a technical problem. In the meantime, I figured for I would post here. I am using the new heldesk web ... how the helpdesk interface is configured and what the user's screen looks like: Thanks.

asked Jul 20, 2018 by Jasonmh (540 points)
0 votes
1 answer

I created an entry in the AttributeFriendlyNames2.eng.xml file, but the real name still shows instead of the friendly name in both the Web Console ... ;/ldapName> <friendlyName>FAX Coversheet</friendlyName> </friendlyNameItem> Any ideas?

asked Jan 5, 2017 by Kikaida (1.1k points)
0 votes
1 answer

Hello adaxes team, im currently getting used to Adaxes after taking the software over from a former colleague (2018.2). What i noticed is that when i open the ... that no Task/Process was executed, simply connecting, editing and saving some custom-commands.

asked Aug 22, 2019 by rhaus (30 points)
0 votes
1 answer

I've got a few questions regarding the setup for the web interface and admin console in the DMZ found here. If we don't want the Admin Console accessible outside the network ... users also hit the RODC in the DMZ or would they use the internal DCs? Thanks!

asked May 5, 2020 by scoutcor (100 points)
+1 vote
1 answer

When using the administration console (not the web console), we would like to be able to customize the fields that are shown on the different tabs of the user properties ... in the web interface but I don't see the same option for the administration console.

asked Jan 27, 2020 by abarker5 (80 points)
2,807 questions
2,541 answers
65,208 users