What is the easiest way to reset the license calculation for ADAXES back to say a new installation?

We've unmanaged (manually) a number of accounts and we'd like to add these accounts back in so ADAXES can manage them.

I see no obvious button or script anywhere that would allow us to simply "start over" in terms of licensing.

Thanks in advance.

by (610 points)

1 Answer

by (216k points)
Best answer
0 votes

Hello,

If the user accounts were added manually, the easiest way would be to remove them using the built in user interface. To do this:

  1. Launch Adaxes Administration Console.
  2. Right-click your Adaxes service.
  3. Click Properties in the context menu.
  4. In the Licensing section, click Restrict.
  5. Right-click any user and pick Select All.
  6. Click Remove.
  7. Click Yes, then click Apply.
by (610 points)
0

I completed missed the "Add..." button. What I wanted to do is re-add all available accounts to be managed by ADAXES as many were manually removed. Thank you for helping me see what was right in front of my face :)

Related questions

Hi all, Just wondering when Adaxes actually determines the current unmanaged/managed user counts - is it random, scheduled, or a manual thing? Also, does it randomly re-determine ... the script ran successfully every night, so I am not sure here. Cheers all.

asked Sep 22, 2020 by TheLexicon (200 points)
0 votes
1 answer

I am wondering what the expected behavior is, and what troubleshooting can be done, for this issue: We have a few tenants listed under Cloud Services > Office 365 We ... know, but they don't have access to force the license update themselves. Thanks, Jason

asked Jan 9, 2019 by Jasonmh (540 points)
0 votes
1 answer

I have a few questions on licensing. Which accounts are excluded from the license count? I understand you can exclude users, by OU possibly. I'm more interested ... . What happens during license validation? What happens if you go over license count?

asked Jul 2, 2020 by ComputerHabit (810 points)
0 votes
1 answer

hello, We are doing poc for Adaxes software. Our need: Adaxes as front end to manage multiple isolated domains with no trust e.g. Domain A, Domain B. We deployed ... domain B always gives error "User or password is not correct". Is this toplogy supported

asked Jul 11, 2024 by VBahubali (40 points)
0 votes
1 answer

Is there a way to get an email alert before the Adaxes lisense expires? Ex.: our license expires 13.09.2025 and would like an alert to be sent 14 days before this date.

asked Oct 18, 2024 by Handernye (120 points)
0 votes
1 answer