Adaxes

The password self service at windows login works on windows 10 but not windows 11.

0 votes

We have followed your instructions to set up the password self service and we got it to work on windows 10 but the link does not show up on windows 11. is there something we can do to get the link to show up?

by (40 points)
0

Hello,

For troubleshooting purposes, please, provide us with the following:

  • A screenshot of the Multi-server environment dialog. The dialog displays how many Adaxes services you have and what their versions are. For information on how to view it, see https://www.adaxes.com/help/MultiServerEnvironment.
  • The version of the Adaxes Self-service client you are using. To check that:
    1. On the computer where the client is installed, open Windows Start Menu.
    2. Type run and then press Enter.
    3. Type appwiz.cpl and then press Enter.
    4. In the list of installed programs, locate Adaxes Self-Service Client.
    5. The client version will be displayed in the Version column. image.png

You can post the screenshots here or send to us at support@adaxes.com.

by (284k points)
0

Hi there,

we got the same problem here. My client version is 1.3.7807.0 on both OS, Win 10 and Win 11. We are running Windows Enterprise, latest patch level.

image.png

On Windows 11 we receive the following message. image.png It means something like: Stack overflow at line 1

Followed by these messages. image.png image.png image.png

Sorry my client OS is german.

Seems not to be an individual problem.

Many thanks Manuel

by (0 points)
0

Hello Manuel,

For troubleshooting purposes, please, provide us with a screenshot of the Multi-server environment dialog. The dialog displays how many Adaxes services you have and what their versions are. For information on how to view it, see https://www.adaxes.com/help/MultiServerEnvironment. You can post the screenshot here or send to us at support@adaxes.com.

Also, please, specify whether you have the Adaxes Web interface and the service components on the same comptuer.

by (284k points)

Please log in or register to answer this question.

Related questions

0 votes
1 answer
Password Self Service - Windows 10 Credential Provider

Hello! We're using Duo for MFA on Windows 10 logins and understand this creates a new credential provider in Windows along side Adaxes' Password Self Service (PSS) credential ... 2FA with a Auth app or SMS code along with questions/answers. Thank you, Kyle

asked Feb 8, 2022 by KyleCascade (20 points)
0 votes
1 answer
Self Service Client on Windows 10

Hello, in the Adaxes self service client installation guide Windows 10 is not listed as a supported operating system. Does the client really don't work on Windows 10? And if so, are there plans to support it on W10? Thank you, Bernd

asked Feb 20, 2017 by b.mareth@esri.de (50 points)
0 votes
1 answer
How do I reword, "Forgot your password?", on the Self-Service logon page? Where would I do that?

Changing the "Forgot your password?" text.

asked Mar 10, 2020 by msylvester (60 points)
0 votes
1 answer
Local password self service reset for Windows breaks access to private keys of user certificates

Hi there, we are already successfully using the password self service via webinterface for our ad domain users. In addition to this are we in the testing phase of the password ... has the same problem and maybe can report how they solved it. Thanks in advance.

asked Oct 27, 2021 by khess (20 points)
0 votes
1 answer
How to restrict users from resetting their password but only provide ability to change their password in self-service

Would like to know if we can remove the forget password link on Self-service login page or remove the ability for users to reset their password. We only want users to ... be able to change their password but not reset their password if they have forgotten it.

asked Mar 29, 2023 by Vish539 (400 points)
3,499 questions
3,191 answers
8,141 comments
547,340 users