Missing Edit Functionality for Not Found Objects in New Portal

Question

Hello,

I've identified an important functionality change between the old and new portal versions that is significantly impacting our workflow efficiency.

Previous Functionality (Old Portal)

In the old portal, when working with not found objects:

• We could add groups to a user by their group email address
• If the system initially couldn't find them, we could click on these entries
• During the edit process, Adaxes would search for and locate the groups

Current Issue (New Portal)

In the new portal, this valuable functionality has been removed:

• When entering objects that aren't immediately found, we only receive a message that "the object does not exist"
• No edit option is available for these not found objects
• We can only remove the values, not correct or adjust them

This change represents a significant workflow bottleneck for our teams, making routine tasks more time-consuming and hampering their daily work.

Is there a plan to restore the ability to edit not found objects? Reinstating this functionality would greatly improve efficiency and user experience.

Thank you for considering this feedback.

Answer 1

Hello,

This behavior is currently by design. However, thank you for the feedback. We forwarded it to the corresponding department for consideration.

Comments

Hello,

Thank you for your response.

Are these modifications subjected to thorough testing and evaluation by a dedicated QA team or external beta testers before releases are published? I find it difficult to understand how such an important function could be removed without being detected during the testing phase.

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Hello,

Yes, Adaxes functionality is thoroughly tested before each release by our internal Q&A team. As we mentioned above, the behavior is by design, but your feedback will be considered by the corresponding department. As of now, you can remove invalid values and then enter the correct ones manually.