New Users in Child Domains membership issues

Question

Our AD Forest has One primary Domain and 4 child domains, our users are in the child domains. all of the groups are in the Primary domain(Global groups).

Here is the problem when we build new users with the adaxes templates the groups do not populate to the user. The only way we have been able to make it work is by creating the user in the primary domain and then move them to the correct domain. Any sugestions?

Comments

Hello,

Can you clarify what you mean by

when we build new users with the adaxes templates

What templates do you mean? Can you explain?

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We currently build Custom Command Templates. In the templates we configure the user by defining the Job title, then the verious templates were built based on the job title, like the business rule "Create user" we add the template to add more info the is Job title spacific, like group memberships, company name department and what Domain and OU to place the user in.

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OK, can you show us how you configured to add new users to groups? Can you post a screenshot?

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sent to Support mailbox. unable to attach anything...what email should I send too that is external to this page.

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We didn't receive anything. Did you send it to support[at]adaxes.com?