0 votes

When we copy a user to create a new user within Adaxes. The new user is not able to outlook client. The error message is "The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action." If you create the user as a new user, Outlook 2013 client works fine. Adaxes uses the "after user creation" business rule to create the exchange accounts in both situations.

What might be causing this issue?

by (20 points)


To help us troubleshoot the issue, could you send the following to our support e-mail (support[at]adaxes.com):

  1. A screenshot of your Business Rule that creates Exchange accounts.
  2. One of your users whom you created as a new user exported as a LDIF file. For information on how to export users to LDIF files, see Exporting Directory Objects.
  3. One of your users whom you created by copying another user, also as a LDIF file.

Please log in or register to answer this question.

Related questions

0 votes
1 answer

Get-AdmPrincipalGroupMembership always throws an exception, even for users which absolutely exist (eg: piped ... :Commands:GetAdmPrincipalGroupMembershipCommand:ProcessRecord,Softerra.Adaxes.PowerShellModule.Commands.GetAdmPrincipalGroupMembershipCommand

asked May 4 by Viajaz (110 points)
0 votes
1 answer

Hi im using following power shell script to create a security group in AD. Import-Module Adaxes New-AdmGroup -Name "L-Admin_%fullname%" -Path "OU=Local Admins,OU=99X Oslo,DC ... the available functions to do this. hoping for a quick response. Thanks alot. :)

asked Feb 22, 2018 by ashensha (50 points)
0 votes
1 answer

Hello, I'm trying to write a simple powershell script to check if a user is a member of one of two groups and output a true value if the user is a member of ... intended to be run as Adaxes scheduled tasks or can I use the default Powershell cmdlets instead?

asked Nov 4, 2015 by drew.tittle (810 points)
0 votes
1 answer

Hello, When I make a copy of account, all attributes are copied except the attribute 'ou'. Should I apply a specific configuration? Thank you for your response Yoann HAMON

asked Aug 21, 2012 by yoann.hamon (180 points)
0 votes
0 answers

This issue affects only Adaxes versions that use the Exchange Online Management (EXO v3) PowerShell module: Adaxes 2023.2 - all versions Adaxes 2023 - starting from version 3.15. ... . For more details, see how to Register Adaxes as an app in Microsoft Azure.

asked Jun 23 by Adaxes (550 points)
3,175 questions
2,878 answers
507,607 users