0 votes

We are trialing Adaxes and are wondering the following two things are possible.

Is it’s possible to have the order of Authentication methods adjusted ? Is it possible to import an existing Duo token ? or alternatively, is it possible to use a RADIUS server as an option, where the username and token/challenge response are used to grant approval ?

The reason for these questions: The order of methods because we would rather not allow others to see questions just by typing a username, it secures the questions from random people seeing them, and the second part, ours users already have a Duo token for other authentication, having them add a second token just for rare password resets would be confusing for many of them and lead to Duo lockouts.

I understand these features currently don’t look to exist, but would it be viable to add them as feature requests ?

by (70 points)

1 Answer

0 votes
by (3.6k points)

Hello,

Is it’s possible to have the order of Authentication methods adjusted? Is it possible to import an existing Duo token? is it possible to use a RADIUS server as an option, where the username and token/challenge response are used to grant approval?

Unfortunately, there is no such possibility.

I understand these features currently don’t look to exist, but would it be viable to add them as feature requests?

We will consider adding these features in one of the future releases.

Related questions

0 votes
1 answer

Is there a way to allow users to either answer the self-service reset questions OR get an SMS/Email verification? I can see how to set a policy for either one, but is there any way to enable an end user to choose which to use?

asked Apr 4, 2016 by johnsonua (390 points)
0 votes
1 answer

is it possible to allow a user to enroll for both options, or even only one option out of the two available? I would like to give my users the choice to use either. Some users may not want an authenticator, but other's might do.

asked Nov 6, 2019 by mashworth (80 points)
0 votes
1 answer

When enrolling a user for self-service with Adaxes, does this qualify them to reset their passwords via Microsoft Online as well? A lot of our SaaS products use Microsoft ... policies? I.e. Security Questions setup with Microsoft Account, MFA etc. Thanks, Dean

asked Jul 14, 2020 by dcallaghan (20 points)
0 votes
1 answer

Hi! In 2019.2 new feature was introduced to use Microsoft Authenticator to validate the password self-service. Is it possible to connect it to existing MFA in ... Authenticator - one company account and another one generated by Adaxes after enrollment. Thanks!

asked Oct 30, 2019 by Dmytro.Rudyi (920 points)
0 votes
1 answer

We have multiple secondary domains that are being managed by Adaxes. Everything seems to be working except self service portal login. We tested with our other secondary domains and those ... other than sign failed. What else can I look at to figure this out?

asked Aug 21, 2020 by mark.it.admin (2.3k points)
3,528 questions
3,219 answers
8,212 comments
547,651 users