Softerra investigates every report of piracy it receives, either internally or through its partners. Softerra's ability to follow up on leads depends greatly on the quality and completeness of the information provided. The more information you can provide, the better we will be able to address the instances of piracy. Providing your identifying information is optional, however, we encourage you to offer some means by which we may contact you should we have follow-up questions. Softerra will take reasonable steps to keep your identity strictly confidential when investigating reports of piracy. Softerra will not use your information for any purposes other than to follow-up on its investigations of software piracy.
Softerra provides the following 2 methods to report piracy:
- Email Softerra Anti-Piracy Team
- Phone at +1-800-277-5871
When reporting incidents of piracy via e-mail, please be prepared to provide the following information:
- Company name
- Company address
- Company phone
- Contact name at company
- Why you suspect piracy
- Names of suspected pirated products
- Number of suspected illegal product installations
- Your name (optional)
- Your phone number (optional)
Thank you for reporting the incident of illegal Softerra Adaxes software use!