Adaxes very slow and laggy after integrating EXO

Question

After connecting to Exchange Online, we can once again access the Exchange properties of users as usual. That works well.

However, we now have relatively long loading times when calling up users, creating distribution lists, and basically everything else. It can easily take 15-20 minutes.

Is there any way to check what is taking so much time here?

We are grateful for any ideas and suggestions.

Comments

Hello,

To help us troubleshoot the issue, please post here or send us (support@adaxes.com) the following:

• A screenshot of the Multi-server environment dialog. The dialog displays how many Adaxes services you have and what their versions are. For information on how to view it, see https://www.adaxes.com/help/MultiServerEnvironment.
• A screenshot of the Microsoft 365 tenant registered in Adaxes. Please ensure to include the Associated Directory Scope in the screenshot. To take the screenshot:
  1. Launch Adaxes Administration console.
  2. In the Console Tree, expand your service node.
  3. Navigate to Configuration/Cloud Services and select Microsoft 365.
  4. In the Result Pane on the right, select your tenant.
  5. Take a screenshot and send it to us. We need something like this: