Unfortunately, there is no possibility to make a link after following which Help Desk can directly proceed with object modification. However, you can add a URL to the object itself and then Help Desk will only need to click the Edit button. The URL will look like the following:
- <WebUIName> - specifies the Web Interface name (e.g. Admin);
- <UserDN> - specifies the distinguished name (DN) of the target user (e.g. CN=John Smith,OU=My OU,DC=company,DC=com).
To generate a unique URL for each manager for which the script is executed, you need to use value references in the URL template. The URL in the script will look like the following: