When trying to modify a user via web inerface, logged in as administrator, after selectin user, clicking on it i receive the following error:
Fatal Error Length cannot be less than zero. Parameter name: length.
Can you help me? Thanks, Claudio
Hello Claudio,
Please have a look at the Adaxes Event Log. See this help article on how to view the log: Service Event Log
Are there any errors or warnings related to the issue?
Hi, this is the error reported: Softerra.Adaxes.Web.Common.FatalErrorException: An unhandled exception occured (for details, see messages below). ---> System.ArgumentOutOfRangeException: Length cannot be less than zero. Parameter name: length at System.String.InternalSubStringWithChecks(Int32 startIndex, Int32 length, Boolean fAlwaysCopy) at Softerra.Adaxes.Web.UI.ManageDirectory.Controls.LogonHoursEditor.CreateColumnHeaderCell(Int32 columnIndex, String timeSeparator) at Softerra.Adaxes.Web.UI.ManageDirectory.Controls.LogonHoursEditor.CreateLogonHoursTable(TableCell cell) at Softerra.Adaxes.Web.UI.ManageDirectory.Controls.LogonHoursEditor.CreateChildControls() at System.Web.UI.Control.EnsureChildControls() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---
What locale settings are you using in the web browser that you are trying to open the Adaxes Web Interface from?
As a workaround, you can change the locale to English (United States) (en-us). Another option is to remove the logon hours property from the form if you don't need it. See step 6 of this tutorial on how to accomplish this: Customize Forms for User Creation and Editing.
However, if this issue is critical for you and you cannot use any of the workarounds, we can make a custom build.
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