Group Mgmt

hello-

We are utilizing the Helpdesk console and we're unable to add to groups. Access is denied.
I granted access for write member property on group objects as per doc, but getting access denied.

pls assist.

by (1.7k points)
by (216k points)
0

Hello,

The Access is denied error message means that, nevertheless, you didn't grant appropriate rights to manage the membership of the group. Can you post here or send us a screenshot of your Security Role, where the permissions and also the Assignment Scope of the Security Role would be visible?

by (1.7k points)
0

wrong thread- disregard

by (1.7k points)
0

is there a way to add a user to multiple groups at the same time?

1 Answer

by (216k points)
0 votes

Hello,

Yes, this is possible. You can do this with the help of the Add to Group Home Page Action. For information on how to configure such a Home Page Action, take a look at the section called Add to Group in Configure Home Page Actions. In Step 4 of the section, you will find information on how to allow users to select multiple groups.

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