0 votes

ADAXES version is 3.13.18106.0

trying to set up "outgoing email server" for email notification.

We are using google smtp-relay which require "SSL"

After setting it up, when clicking "test settings", it failed with "failure sending email". there is no error messages in any event logs except system event log.

this setting has been used in other places for email notificiation like printers, some softwares without any issues.

Error message from system event log is following.

"No suitable default server credential exists on this system. This will prevent server applications that expect to make use of the system default credentials from accepting SSL connections. An example of such an application is the directory server. Applications that manage their own credentials, such as the internet information server, are not affected by this."

by (60 points)
edited by

Hello Justin,

For troubleshooting purposes, please, post here or send us (support@adaxes.com) a screenshot of Mail Settings configured for your Adaxes service. For information on how check the settings, please, have a look at the following help article: http://www.adaxes.com/help/ConfigureMailSettings. We need something like the following: image.png

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