0 votes

Every time when I try to save a change for a business rule in Adaxes Console, I got the error "An error occurred while saving the custom command. Requested Service not found"

I close and open the console again but doesn't help.

by (20 points)

1 Answer

0 votes
by (211k points)

Hello,

It looks like the connection to the Adaxes service was closed and you only see the cached information in Adaxes Administration console. Please, make sure that the service instance is running and reconnect to it. For details, see https://www.adaxes.com/tutorials_PostInstallationTasks_ConnectToService.htm?appView=1.

0

Hi, I am able to connect the service but still the problem.

I am not actually the service administrator, will that affect the connection?

0

Hello,

I am able to connect the service but still the problem.

Did you make sure that the service instance is running? Please, try refreshing the service node using F5 in the Administration console and then check whether the issue persists.

I am not actually the service administrator, will that affect the connection?

No, it should not affect the connection.

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