No Managed domains in Webinterface after update

Question

Hello all,

first of all thanks for the great product.

After updating to 3.17.23627.0 we have an issue with the managed domains in our webinterface. All our Admin accounts only show "none" at managed domains, eventough the Users, Computers OUs where shown. The Adaxes Administration Console is also completly running without any issues since the update and it shows the managed domains properly.

We would be thankful for an quick reply. Best regards Tim

!

Comments

Hello,

For troubleshooting purposes, please, send us (support@adaxes.com) the same screenshot from the Administration console without covering anything.

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Hello we have the same problem just installed latest version on trial same no managed domains+ groups empry when adding for example access control

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Hello,

To find out the root cause of the issue, we need to check your Adaxes event log. Please, email a full copy of the log to us at support@adaxes.com. For information on how to view the log, have a look at the following help article: https://www.adaxes.com/help/ServiceEventLog.