Adaxes

The operation couldn't be performed because object (username) couldn't be found on (domain controller)

0 votes

Hi,

Not worked with Adaxes before and just as I joined company we've had domain migration in place. After migration, whenever we want to access Exchange properties of a user, we get error: The operation couldn't be performed because object (username) couldn't be found on (domain controller). We did removed few obsolete DC's recently, so it may be something related to search order of some sort? But - DC names are different for different admin users trying to see account properties and they are all live DC with AD-integrated Global Catalog roles in them. Why does it say I cannot find user if user searched is my own account which works fine across domain..? Any ideas, however basic they may be?? regards Robert

by (70 points)
0

Hello Robert,

For troubleshooting purposes, please, enable tracing of requests sent to Exchange servers, reproduce the issue and send us (support[at]adaxes.com) the log file. For information on how to enable the tracing, have a look at the following help article: https://www.adaxes.com/help/?HowDoI.PerformExchangeTasks.TraceExchangeRequests.html.

by (302k points)

Please log in or register to answer this question.

Related questions

0 votes
0 answers
Shared Mailboxes - "The operation couldn't be performed because object 'Identity' couldn't be found on 'DC'.

When trying to manage Shared Mailboxes in the GUI I'm receiving this error, this is after moving the Shared Mailbox to 365, I assume it's because there's no license and ... doesn't work. What is the proper way to handle these mailboxes in Adaxes if possible?

asked Nov 30, 2023 by curtisa (330 points)
0 votes
1 answer
What are the firewall ports needs to be opened between Adaxes server and Domain Controller?

We are planning to use Adaxes in our environment and before proceeding, we need to understand the firewall port requirements for Adaxes service to work. What are the firewall ports needed between Adaxes and AD domain controller?

asked Jan 24, 2024 by Renugopal (120 points)
0 votes
1 answer
"The 'member' property cannot be found in the cache." Why is the member property empty on a group?

We are attempting to use the member property in a powershell script for all groups. We get this error message on certain groups that are used as "primary". If we set another ... just shows the single member in the group in which the group is not the primary.

asked Feb 19, 2020 by mark.it.admin (2.3k points)
0 votes
1 answer
On the built in Create User, how can I get the ability for the user to choose a different domain in the username field?

Using this built in function: There is no option to change the domain on the user account, however this is not the domain we use for UPN. However after creating a user, you can change it but trying to avoid going back into the object.

asked Apr 14, 2023 by mightycabal (1.1k points)
0 votes
1 answer
"The 'userAccountControl' property cannot be found in cache" error.

Error occurs when trying to use SSPR from self-service web interface and from the Windows login screen. Has anyone seen this before? I haven't been able to ... configured exactly how it is laid out here: https://adaxes.com/help/ConfigurePasswordSelfService/

asked Apr 19, 2023 by dhodgin (80 points)
3,688 questions
3,373 answers
8,531 comments
549,634 users