0 votes

Hi,

Not worked with Adaxes before and just as I joined company we've had domain migration in place. After migration, whenever we want to access Exchange properties of a user, we get error: The operation couldn't be performed because object (username) couldn't be found on (domain controller). We did removed few obsolete DC's recently, so it may be something related to search order of some sort? But - DC names are different for different admin users trying to see account properties and they are all live DC with AD-integrated Global Catalog roles in them. Why does it say I cannot find user if user searched is my own account which works fine across domain..? Any ideas, however basic they may be?? regards Robert

by (70 points)
0

Hello Robert,

For troubleshooting purposes, please, enable tracing of requests sent to Exchange servers, reproduce the issue and send us (support[at]adaxes.com) the log file. For information on how to enable the tracing, have a look at the following help article: https://www.adaxes.com/help/?HowDoI.PerformExchangeTasks.TraceExchangeRequests.html.

Please log in or register to answer this question.

Related questions

0 votes
1 answer

We are attempting to use the member property in a powershell script for all groups. We get this error message on certain groups that are used as "primary". If we set another ... just shows the single member in the group in which the group is not the primary.

asked Feb 19, 2020 by mark.it.admin (2.1k points)
0 votes
1 answer

On rare occasions, I get the following message when viewing the exchange properties; 'The operation cannot be executed by any available API.' This only happens to a ... these properties are displayed for users. Has anyone else experienced this issue at all?

asked Sep 1, 2016 by Martyn (70 points)
0 votes
1 answer

Hi, I have a question about Business Rule. Can it be triggered by the operation performed outside the Adaxes system (e.g. using ADUC)?

asked Aug 5, 2011 by minhe (60 points)
0 votes
1 answer

Hello Support, After migrating from 2017.2 to 2021.1, certain actions no longer work. If a group object is to be renamed, the message appears: The object cannot be ... taken over and they look correct. Is there perhaps a useful log file? Best regards Jo

asked Sep 29, 2021 by Johann Ihnen (170 points)
0 votes
1 answer

In order to add a managed domain does it have to be trusted by the primary domain adaxes is installed an running in? I have set up a domain for testing adaxes and it ... I have set my host file to point the untrusted domain to it's primary Domain Controller.

asked 1 day ago by mightycabal (40 points)
2,807 questions
2,541 answers
6,615 comments
65,128 users