Configure password reset

In this tutorial, you will learn how to configure password reset in Adaxes Web interface. You can, for example, specify how to generate the initial password, specify Account Options selected by default, whether it will be possible to unlock user accounts, etc.

  1. Open Adaxes Web interface configurator.

    • On the computer where Web interface configurator is installed, open Windows Start menu.

    • Click Adaxes Web Interface Configurator.

    To configure the Web interface, you need to have the appropriate permissions.


    The permissions to configure the Web interface are delegated via security roles. By default, only service administrators have the appropriate permissions. To enable other users to configure the Web interface, grant them the corresponding permissions.

    To create a security role that grants the permissions to configure Web interface:

    • In Adaxes Administration console, right-click your Adaxes service, point to New and click Security Role.

    • Enter a name for the new security role and click Next.

    • On the Permissions step, click the down arrow embedded into the Add button and click Configure Web Interface.

    • Click Next and follow the steps in the wizard.

  2. In the top left corner, select the Web interface you want to customize.

  3. In the left navigation menu, click Management.

  4. In the Operations section, select Reset password.

  5. Activate the Configuration tab and customize the operation.

     Default password { #collapse3}

    Specify a password to be used as default. If you want the password to be based on properties of the user whose password is reset, use value references (e.g. %department%, %employeeID%). Value references will be replaced with the corresponding property values of the user account.

    Alternatively, you can generate a random password. For example, %adm-RandomString,12% can be used to set the default password to a random string of 12 characters in length.

    Select the Read-only option to disable the password field. In this case, it will not be possible to change the default password.

     Available actions { #collapse4}

    • Generate

      Allows generating a random password that meets complexity requirements of the password policy assigned to the user.

    • Spell Out

      Allows viewing the new password spelled out using the phonetic alphabet.

    • View Password Policy

      Allows viewing the password policy assigned to the user.

     Additional operations { #collapse5}

    • Select Unlock Account to allow unlocking accounts when resetting passwords.

    • Select Send SMS verification code to allow verifying a user's identity with the help of an SMS code.

      You need to configure SMS settings for Adaxes service to be able to send SMS messages. For details, see Configure SMS settings.

     Modify Account Options { #collapse6}

    The Modify Account Options checkbox determines whether it is possible to customize password-related Account Options when resetting passwords.

    • To allow changing only the User must change password at next logon option, select Only 'User must change password at next logon'.

      In the Default value section, specify whether the option will be selected by default.

      To prevent users from changing the default value, clear the Visible checkbox to hide the option, or select Read-only to disable it.

    • To allow changing all password-related Account Options, select All password-related options.

      In the Default value section, specify the Account Options to be selected by default. The specified settings will be ignored if the When resetting password for a single user, always use their Account Options by default option is selected and the password is reset for a single user. In this case, the user's Account Options will be used as default.

      To prevent users from changing the default values, clear the Visible checkbox to hide the options, or select Read-only to disable them.

  6. Optionally, you can place a custom message on the Reset Password dialog.

     Screenshot: Custom message { #screenshot-custommessage}

    • Activate the Custom Message tab.

    • Select the Display custom message checkbox.

    • Specify the message text in the edit box below.

  7. Save the changes.

    The settings in a section can be applied to other Web interface types. For this purpose, in the top right corner of the section, click the down arrow button and click Apply to other Web interfaces.

     View screenshot { #collapse7}

Reset password from the Actions pane

In Adaxes Web interface, the Reset password operation can also be available from the Actions pane.

The settings described in this tutorial are applied by default to all Reset password operations in the Web interface. However, you can configure each action available in the Actions pane separately.

For more details, see Configure Actions pane.