Adaxes

Web Interface not installing?

0 votes

I'm demoing the latest version (2010.2) on Windows 2008 R2 (therefore 64bit) Standard edition. Accepted the default installation path, included a domain admin accout for the service account. Now after installation I get the following when trying to access the Web Interface.

Error Summary
HTTP Error 500.19 - Internal Server Error
The requested page cannot be accessed because the related configuration data for the page is invalid. Detailed Error Information
Module IIS Web Core
Notification BeginRequest
Handler Not yet determined
Error Code 0x800700b7
Config Error There is a duplicate 'system.web.extensions/scripting/scriptResourceHandler' section defined
Config File \\?\C:\Program Files\Softerra\Adaxes 2\Web Interface\web.config
Requested URL http://ausvcrpapp02....:80/Adaxes/Default.aspx
Physical Path C:\Program Files\Softerra\Adaxes 2\Web Interface\Default.aspx
Logon Method Not yet determined
Logon User Not yet determined
Config Source
11: <sectionGroup name="scripting" type="System.Web.Configuration.ScriptingSectionGroup, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35">
12: <section name="scriptResourceHandler" type="System.Web.Configuration.ScriptingScriptResourceHandlerSection, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" requirePermission="false" allowDefinition="MachineToApplication"/>
13: <sectionGroup name="webServices" type="System.Web.Configuration.ScriptingWebServicesSectionGroup, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35">

by (20 points)

1 Answer

0 votes
by (18.0k points)

Hello,

It looks like you have .NET Framework 4.0 installed, and Adaxes Web Interface is running in the application pool ASP.NET v4.0. To fix your problem you either need to change the application pool of the Adaxes Web Interface to DefaultAppPool, or remove the following tags from the Web.config file:

 <sectionGroup name="system.web.extensions" type="System.Web.Configuration.SystemWebExtensionsSectionGroup, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35">
      <sectionGroup name="scripting" type="System.Web.Configuration.ScriptingSectionGroup, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35">
        <section name="scriptResourceHandler" type="System.Web.Configuration.ScriptingScriptResourceHandlerSection, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" requirePermission="false" allowDefinition="MachineToApplication" />
        <sectionGroup name="webServices" type="System.Web.Configuration.ScriptingWebServicesSectionGroup, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35">
          <section name="jsonSerialization" type="System.Web.Configuration.ScriptingJsonSerializationSection, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" requirePermission="false" allowDefinition="Everywhere" />
          <section name="profileService" type="System.Web.Configuration.ScriptingProfileServiceSection, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" requirePermission="false" allowDefinition="MachineToApplication" />
          <section name="authenticationService" type="System.Web.Configuration.ScriptingAuthenticationServiceSection, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" requirePermission="false" allowDefinition="MachineToApplication" />
        </sectionGroup>
      </sectionGroup>
 </sectionGroup>

The Web.config file is located in the folder where the Adaxes Web Interface is installed (by default, C:\Program Files\Softerra\Adaxes 2\Web Interface).

0

It agree, the helpful information

by

Related questions

0 votes
1 answer
Web interface charts - not showing data

I added a chart based on report "soon-to-expire passwords" to the homepage. In Adaxes console, it will show a chart with time/date of when the password will expire. In the ... the report in web interface, it will show data but the chart will still be blank.

asked Mar 20 by tromanko (180 points)
0 votes
1 answer
business unit not visible in web interface

Hi I have create a business unit located in Business Units --Test BU's ----FTE Accounts Then I have created a Security Role called Test User Management with me as ... shown at all. I have the headline business units but nothing in there. Thanks Peter Sonander

asked Feb 7, 2023 by Sonander (40 points)
0 votes
1 answer
Fixing scheduled deprovisioning - currently not working (web interface)

Hi all, I am trying to work out what has happened to our installation of Adaxes, as scheduled deprovisioning has not been working for quite a while. Previously it was possible ... (so I presume it is returning true 100% of the time?) Any input is appreciated!

asked Apr 21, 2022 by TheLexicon (200 points)
0 votes
1 answer
Web Interface - Idle Session & Authentication Idle Time Out Limits not working

In Web Configuration, under advanced section we have set the Iddle Sessiom time out limit to 20 minutes and also the Authentication idle time out limit to 20 minutes, however ... there is any other way we can enforce re-login after session times out ? Thanks

asked Feb 13, 2021 by rsaran (70 points)
0 votes
1 answer
Web Interface Error - "You are not allowed to modify..."

We get the following error when attempting to edit a room or equipment mailbox in the web interface. We can edit them using the admin console. I am a full Adaxes Admin so I don't think permissions. I also don't see an error in the logs.

asked Dec 9, 2020 by mark.it.admin (2.3k points)
3,340 questions
3,041 answers
7,764 comments
544,925 users