0 votes

Hi all,

Since few days, we're facing regularly connection issue between our O365 tenant and Adaxes.
A simple restart of the Adaxes service solve the issue, for some days.

Below an error from Adaxes event log

Softerra.Adaxes.CommandPipeline.CommandProcessingException: The following command threw an exception while being executed: Activate an Office 365 account for 'CROWLEY, Keren (eu.loi.net\EU99-Stores\Locations\United Kingdom\Users)': set Location to 'GB', enable Office 365 Enterprise E3. ---> Softerra.Adaxes.Adsi.DirectoryComException (0x80072035): Failed to create an Office 365 account. An error occurred during authentication. Please retry your operation. If this problem persists, contact Technical Support.
at #5.#Fb.#x3(AdmO365AccountProperties accountProperties, #7 propertyAccessor)
at #5.#Fb.#r3(AdmO365AccountProperties accountProperties, #7 propertyAccessor)
at #5.#Jb.WriteProperties(WritePropertiesContext context, AdmSerializablePropertyList propertyList)
at #5.#Jb.WriteProperties(WritePropertiesContext context)
at Softerra.Adaxes.Adsi.AdmObject.ModifyObject(WritePropertiesContext writePropertiesContext)
at Softerra.Adaxes.Adsi.AdmObject.SetInfoEx(Object props)
at Softerra.Adaxes.CommandPipeline.Actions.SetPropertiesAction.ExecuteAction(IAdmTop targetObject, AdmPropertyList propertyListCopy)
at Softerra.Adaxes.CommandPipeline.Actions.ActionBase.Execute(IAdmTop targetObjectArg)
at Softerra.Adaxes.CommandPipeline.Actions.ActionBase.Execute(ICommand command)
--- End of inner exception stack trace ---

Thanks in advance for your help

Kind regards

by (730 points)

1 Answer

0 votes
by (216k points)
selected by
Best answer

Hello,

It is a well-known issue that occurs because authentication in Office 365 fails. We've already implemented a workaround for it and will release a minor update to Adaxes 2014.1 that will fix the issue within the nearest few days. For now, to resolve the issue, you can restart Adaxes service.

0

Hi Guys,

Thanks for your reply.
We'll try to live with that until you release the update :lol:
The "patch" will be available in Download section ?

Regards

0

Hello,

Actually, the minor update will be released very soon. Probably, at the beginning of the next week. It will not be just a 'patch', but a new version of Adaxes that will be available at the following page: http://www.adaxes.com/download_direct.htm, where you can always find the latest version of Adaxes. Also, have a look at the Upgrade Procedure, which remains the same no matter whether you upgrade to a minor update or a major version.

0

Hello guys,

Any news on release date please ?

thanks in advance

King regards

0

Hello,

The issue has been fixed in Update 3 to Adaxes 2014.1. You can download the latest release here.

Upgrade instructions

Complete list of bug fixes and minor improvements in the Minor Update

Related questions

+1 vote
1 answer

Hello All, it is possible to configure SMTP mail setting using Exchange Online with modern authentication and Azure security defaults enabled? Currently I have setup local IIS ... defaults but I would like to connect to my more secured tenant. Regards Ivaylo

asked Dec 6, 2022 by ivaylo.valkov (50 points)
0 votes
1 answer

Hello We are currently building HRIS automation capabilties over the Adaxes API and it works quite well. The main issue we have is that Adaxes API works with simple ... to the least one): OAuth2 via the web UI Certificate Based Authentication Kerberos Thanks

asked Jun 25, 2022 by ygini (220 points)
0 votes
1 answer

I am trying to view AD authentication logs to see a user account's authentication attempts. Can this be done in Adaxes?

asked Dec 30, 2021 by Tfarmer (160 points)
0 votes
1 answer

Hi, As we are planning to change admin user to app user, I wonder if it is possible to use certificate based authentication instead of just secret?. At best secret+certificat /TK

asked Nov 22, 2021 by tuek (20 points)
0 votes
1 answer

we've migrated over to Application ID authentication...can this be updated to utilize this instead?

asked Oct 21, 2021 by jlaquatra (20 points)
2,991 questions
2,710 answers
6,985 comments
200,457 users